Suggested topic areas

Governance and management/leadership

Managing performance, Recruiting and retaining staff, Improving quality and meeting registration standards Establishing and maintaining partnerships, Developing strategy, Supervising staff, Managing and leading change and innovation, Managing projects, Occupational Health and Safety

Specialist or advanced

Working effectively with clients who use drugs and alcohol, Speaking to young people about sexual health, Working with families experiencing sexual abuse, Family violence and legal issues, Family group conferencing, Working with clients who have a disability, Working with refugees, Understanding and working with trauma/attachment, Presentation skills, Encouraging consumer participation

Core Practice

Keeping good case files and other documents, Counseling skills, Mediation and resolving conflict, Dealing with challenging behaviour, Working with families where there is mental illness, Culturally competent practice (for Aboriginal and CALD clients), Intake and assessment, Managing conflicting time and priorities, Self care (including managing and preventing stress), Communicating and building rapport over the telephone, Occupational violence and bullying