Contact Us

We are only too happy to answer any questions you may have.

Get in touch!

Please feel free to contact us for any more information you may require.

Our online contact form below will email us directly. We will respond as soon as possible, but please allow up to 2 business days for a reply.


  1. Information
    Training session
    Training program
  1. Please tick the following boxes as they apply to your role and where you work.
  2. Foster Care
    Residential Care
  3. Local Government
  4. Manager
  5. Governance and Management/Leadership
  6. Yes No
  7. Core Practice
  8. Specialist or Advanced
  9. Please respond to the following questions:
  10. Yes No
  11. Yes No
  12. Suggested topic areas

    Governance and management/leadership

    Managing performance, Recruiting and retaining staff, Improving quality and meeting registration standards Establishing and maintaining partnerships, Developing strategy, Supervising staff, Managing and leading change and innovation, Managing projects, Occupational Health and Safety

    Specialist or advanced

    Working effectively with clients who use drugs and alcohol, Speaking to young people about sexual health, Working with families experiencing sexual abuse, Family violence and legal issues, Family group conferencing, Working with clients who have a disability, Working with refugees, Understanding and working with trauma/attachment, Presentation skills, Encouraging consumer participation

    Core Practice

    Keeping good case files and other documents, Counseling skills, Mediation and resolving conflict, Dealing with challenging behaviour, Working with families where there is mental illness, Culturally competent practice (for Aboriginal and CALD clients), Intake and assessment, Managing conflicting time and priorities, Self care (including managing and preventing stress), Communicating and building rapport over the telephone, Occupational violence and bullying

Contact details

Donna Zander & Associates

ABN: 38952088338

Phone: +61 0411 399 747


Mailing address:

PO Box 977,
Eltham, VIC, Australia 3095

Hours of Operation

Monday to Friday, 9:00am - 5:00pm - AEST

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Contact Donna Zander & Associates